Expert interviews and industry research

Product, platform and software experience for industry research.

I occasionally contribute to expert interviews, primary research, market studies and product or technology research when my experience is relevant to the questions being explored.

I am a Senior Product Manager with a software engineering background. My professional experience covers APIs, developer platforms, extensibility, integrations and composable commerce. My current work and applied experiments also inform narrower conversations about document workflows and emerging AI interaction models.

Relevant areas

Topics I can discuss and where the perspective comes from.

APIs & developer platforms

Across product roles at commercetools and PandaDoc, I have worked on developer-facing platforms where APIs, integrations and extensibility are product surfaces. Earlier software engineering work also shapes how I assess adoption, compatibility and platform evolution.

Professional experience

Product management roles from 2022 to present, supported by earlier software engineering experience.

  • API product strategy
  • Developer platforms
  • Developer experience
  • Extensibility
  • Integrations
  • Platform evolution

Commerce platforms & composable commerce

At commercetools, I worked on an API-first, composable commerce platform, including extensibility, integrations, developer experience and the product implications of building a platform ecosystem.

Professional experience

Senior Product Manager at commercetools, 2022–2026.

  • Composable commerce
  • Headless commerce
  • API-first commerce
  • Platform extensibility
  • Platform ecosystems

Document APIs & workflow automation

My current work includes APIs and integrations for document workflows and emerging AI interaction models. I can discuss the public product context and transferable principles, not confidential strategy, customers, metrics or roadmap.

Current professional experience

Senior Product Manager at PandaDoc; public product context only.

  • Document APIs
  • Document workflows
  • API integrations
  • Workflow automation

AI agents & software workflows

My current work and applied experiments cover AI-assisted software development, agent-driven workflows and interfaces for people and software agents, including Model Context Protocol (MCP). The focus is product interfaces, APIs, professional workflows, reliability and human/agent boundaries.

Applied research and experiments

Current product work and applied experiments documented in Thinking.

  • AI agents
  • Model Context Protocol (MCP)
  • Agent-driven workflows
  • AI-assisted development
  • Human/agent boundaries
  • Reliability and review
See related notes and experiments
Professional context

The broader professional context.

Experience covers the roles, problems and transitions behind the perspectives outlined here.

Explore professional experience
Boundaries

Useful context without crossing confidentiality lines.

I can discuss public information, general industry practices, historical market context, professional experience I am permitted to share and transferable observations about product and software work.

I do not discuss confidential, proprietary or non-public information about current or former employers, customers, partners or competitors. I decline topics that conflict with my professional obligations.

Research formats

Ways I can contribute.

I take on these conversations selectively, when my experience fits the topic and the questions being explored.

  • Expert interviews
  • Primary research
  • Market and competitive landscape studies
  • Product and technology research
  • Surveys
  • Selected advisory conversations
Contact

Looking for perspective on one of these areas?

If you are conducting industry research, send me the topic, the questions you are exploring, the expected format, the organization or research context when appropriate, and the likely timing. I will confirm whether my experience is relevant.

Contact me on LinkedIn (opens in new tab)